Question 1

Can employees book bus, train and flight tickets from the same place?

Accepted Answer

Yes. Bus, train and flight bookings all go through the same search-and-book flow, so there is no separate tool for each mode of travel.

Question 2

Does the fare get logged to an expense report automatically?

Accepted Answer

Yes. Once a booking is confirmed, the fare is logged against the traveller’s expense report automatically — nothing needs to be filed separately.

Question 3

Are fares checked against travel policy before booking?

Accepted Answer

Yes. Fares are checked against the applicable travel policy limits before a booking is confirmed, so out-of-policy spend is flagged upfront.

Question 4

Can a booking include more than one traveller?

Accepted Answer

Yes. Multiple travellers can be added to a single booking so a team travelling together books and expenses as one trip.

Question 5

What happens if a trip needs to be cancelled?

Accepted Answer

Cancellations and refunds are tracked against the original booking reference, and any refund is reflected back on the linked expense report.

Question 6

Is ID required to travel?

Accepted Answer

Train and flight travel require a valid government ID at the time of travel. Bus operators may ask for ID at boarding.

Every business trip, booked in one place

Bus, train and flight, from one search