Grievance Redressal Policy
Last updated: 1 October 2026
Rabpe is committed to resolving complaints fairly and promptly.
Objective
Rabpe is committed to resolving complaints fairly and promptly.
Complaint Categories
- Merchant onboarding
- Account access
- Verification issues
- Service quality
- Privacy concerns
- Security incidents
Resolution Timeline
- Acknowledgement: Within 48 hours
- Investigation: Within 7 business days
- Final resolution: Within 30 days
Grievance Officer
Salyor Solutions Private Limited
Email: grievances@rabpe.com